Google

UX Researcher, Categorical Search Research Lead
Geo (Google Search, Google Maps, Google Assistant)
Contract via Adecco

Develop research agenda and plans to shape product development for PM, UX, and engineering
Identified new business streams and concepts based on original qualitative research
Created archetypes for the team to generate future-forward opportunities and product vision
Invented product evaluation method that became the basis for the org-wide evaluation program
Conducted in-person moderated and remote unmoderated studies, surveys, and co-creation workshops

frog

Design Researcher / Interaction Designer

Drive the discovery phase of the design process to understand user needs, expectations, behaviors, and mental models
Research toolkit includes ethnographic interviews, contextual inquiry, observations, participatory design, diary studies, d.scout / vidlet, surveys, Wizard of Oz, focus groups, usability tests
Designed product, service, and experience concepts informed by user insights

Master’s in Human-Computer Interaction

Related Coursework: Capstone Project (RootIO), Collaboration on an interactive art installation on Joyce's Ulysses

Design Research Intern

Uncovered rich insights that provide the foundation for idea generation, identifying business and service opportunities, and achieving market validation.

Master’s in Human-Computer Interaction

Coursework: Programming Usable Interfaces, Interaction Design Studio, Service Design, Information Visualization + Videomaking, Capstone Project (RootIO)

Master’s in Human-Computer Interaction

Coursework: User-Centered Research and Evaluation, Interaction Design Fundamentals, Methodology of Visualization, Electronic Media Studio: Sound & Light, Design & Policy for Humanitarian Change, Pro-Seminar
Design Challenges: Disney Imagineering Challenge, CHI Student Challenge

Content Strategy School Intern

Planned for the creation, publication, and maintenance of relevant, engaging content on clients’ digital platforms
Presented deliverables to sample clients in the form of content audits, editorial style guides and timelines, and metadata schemas
Collaborated with designers, business strategists, and data analysts as part of Huge’s inaugural strategy school

Freelance UX Designer

Developed communication strategy for GroundTruth and related Map Kibera’s web platforms to increase participation by donors, collaborators, researchers, and affected marginalized communities
Applied design principles and information architecture to Map Kibera and GroundTruth’s websites
Introduced to information and communication technologies for development (ICT4D), incl. OpenStreetMap, Ushahidi, YouTube, WordPress

Paralegal Specialist, GS-9 - Outstanding Scholar Program
2010 Assistant Attorney General’s Team Award for work on US vs. BCBShield-Michigan

Contributed to the shaping of investigative plans with senior attorneys and served as project manager for investigations in the financial services and software markets, incl. NASDAQ-NYSE, Anheuser-Busch-Grupo Modelo & “smartphone patent” acquisitions
Performed competitive analysis to approve/challenge incoming mergers under Hart-Scott Rodino Act and examine accusations of collusion, price-fixing, and bid rigging
Prepared for trial by aiding depositions and conducting extensive research and document review, in the thousands, involving a review of SEC filings, strategy presentations, due diligence, and e-mail
Wrote memos to distill interviews with foreign competition agencies, parties, customers, and competitors

B.A. Economics, B.A. English
Regents' and Chancellor's Scholar

Internship/work experiences:

Department of Treasury, Office of the Western Hemisphere, Latin America Research Assistant
UC Berkeley Agricultural and Resource Economics Department, Research Assistant
Student Legal Clinic, Director
East Bay Sanctuary Covenant Refugee Clinic, Volunteer